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See our most asked questions and learn how you can earn with deliveries or rides—or both. Our support team is available 24/7 to assist you
Frequently Asked Questions
Cabulux is a modern, reliable taxi service designed to make your travel experience seamless,
safe, and affordable. With just a few taps on our easy-to-use app, you can quickly book a ride
anywhere, anytime. We offer a wide range of vehicles and are committed to providing the best
customer service on the road.
Booking a ride is simple! Just download the Cabulux app, enter your pickup and drop-off
locations, select your preferred vehicle, pay and confirm your ride. You’ll receive real-time
updates on
We believe in transparent pricing with no hidden fees. Before you confirm your ride, you will
receive an upfront affordable fare estimate based on your route and the vehicle you’ve chosen.
Our prices are generally fixed once you book your ride, based on your destination. You will
always see the fare estimate before you confirm the booking, and it will be locked in for the
duration of your trip.
You can pay conveniently through the Cabulux app using your preferred payment method,
including credit and mobile wallets. We ensure that your payment process is quick, secure, and
hassle-free.
Absolutely! Your safety is our top priority. All of our drivers undergo thorough background checks
and vehicle inspections. Our app also allows you to track your ride in real-time, and you can
contact customer support at any time during your trip. We ensure that every ride with Cabulux is
a safe and enjoyable experience.
Yes! Cabulux offers a variety of vehicle options to suit your needs, including standard rides,
premium options for luxury trips, and larger vehicles for group rides. Simply select the vehicle
type that fits your preferences and budget when booking your ride through the app.
You can easily cancel or modify your ride through the Cabulux app. Depending on how far in
advance you cancel, you may be charged a small cancellation fee. We recommend making any
changes as early as possible to avoid any charges.
We value your feedback! After your ride, you can rate your driver and leave comments directly in
the Cabulux app. Your ratings help us maintain the high quality of service and ensure that both
passengers and drivers have a great experience.
Yes, you can book a ride for a friend, family member, or colleague. Simply enter their pickup and
drop-off details when booking the ride, and you’ll be able to pay for their journey through your
app account.
If you're interested in joining the Cabulux driver community, simply sign up through our app or
website. We provide easy onboarding, support, and all the tools you need to start earning money
as a driver. Whether you’re looking to drive part-time or full-time, Cabulux offers flexible
opportunities to fit your schedule.
To become a Cabulux driver, you must have a valid driver’s license, a clean driving record, and
access to a well-maintained vehicle. We also require drivers to undergo a background check for
your safety and the safety of our passengers. For further details, please refer to the driver sign-
up section of our app or website.
Your earnings depend on factors such as the number of hours you work, the demand for rides in
your area, and the type of vehicle you drive. Cabulux offers competitive pay rates, bonuses, and
incentives to help maximize your earnings. Plus, our flexible hours mean you can choose when
and where to drive, making it easy to fit driving into your lifestyle.
Cabulux is expanding rapidly and is available in many cities around the world. To check if we
operate in your city, simply visit our website or download the app to see if we’re currently
offering service in your area.
If you need assistance, our dedicated customer support team is available 24/7. You can reach us
through the "Help" section in the Cabulux app, or contact us via email or phone. We’re here to
assist you with any questions or concerns, and we’ll ensure you have the best possible experience
with our service.